Care Service Repair Planner
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- 모집기간 : 채용시까지
◈ 직무 개요
- Managing upon registration status of all repairs including watches, jewelry and accessories from all stores and Staff Repair in CS (SAP Customer Service Module) in line with regulations
- Update the defective codes and technical remarks in the system after technical evaluation
- Ensure completed repairs are aligned with the guidelines set by the Business Units
- Answers on queries and requests from stores and all sales channels on every issue (spare parts, repair status and technical issues etc.)
- Lead to resolve complaint issues and suggest feasible & reasonable options to stores- Bi-weekly follow up with stores on outstanding repairs, on-hold repairs providing reports to stores to monitor the situation
◈ 경력 요건
- Bachelor’s degree or higher from a four-year accredited university.
- At least 5 years’ experience in relevant department or business industry◈ 제출 서류 및 기타
- 국/영문 이력서 및 자기소개서
◈ 담당 컨설턴트
- 박미경 / / [email protected]
12시간 전(updated. 10시간 전)